Aegis Help & Guidance Center
How can Aegis help?
Not sure what you need? We'll help you understand what information is required to prepare your shipment for review.
Not sure what you have?
Search, browse the categories, or upload a photo, label or document.
Browse hazmat categories
Batteries
Flammable Liquids
Corrosive / Reactive
Compressed Gases
Fire Extinguishers
Airbags / Inflators
Perfumes / Fragrances
Adhesives / Solvents
Aviation Safety Equipment
Inflatable / CO₂ EquipmentOther HazmatI'm Not SureDon't know what it's called?
That's okay. Upload a photo and give us as much information as you have — product, label, packaging, manufacturer label, model/serial plate, existing shipping documents or specifications. Any identification is preliminary. Aegis review required.
What information do I need?
It depends on the product. Choose a category to see what Aegis may ask for.
- Battery type
- Battery / product name
- Manufacturer
- Model / part number
- Quantity
- Quantity per package
- Watt-hours (Wh), if shown
- Voltage, if shown
- Capacity (mAh / Ah), if shown
- Standalone, installed, or packed with equipment?
- New or used?
- Damaged or defective?
- SDS or specification sheet available?
- Product photo available?
- Do you already have a UN number or shipping description?
- Anything else we should know?
- Photos
- SDS or specifications when applicable
What is an SDS?
A Safety Data Sheet (SDS) is a document from the manufacturer that describes a product's ingredients, hazards and safe handling. It helps Aegis understand your material faster. An SDS or other product documentation may be needed depending on the material and shipment.
Upload SDSDocumentation help
SDS
The manufacturer's Safety Data Sheet, if available.
Shipping documentation
Any existing shipping papers or carrier notices.
Product specifications
Spec sheets with sizes, ratings or contents.
Existing labels
Photos of labels and markings already on the product.
Supporting documents
Manufacturer documentation or certificates you have.
Shipment information
Quantities, origin, destination and package details.
What happens to my shipment?
- 01
Identify
Tell Aegis what you're shipping.
- 02
Review
Aegis reviews the product and shipment information.
- 03
Document
Supporting documents and information are reviewed.
- 04
Prepare
If authorized, the shipment proceeds through the applicable preparation process.
- 05
Verify
Shipment information is reviewed before handoff.
- 06
Handoff
The prepared shipment proceeds into the applicable carrier process.
Common shipment problems
Missing documentation
No SDS or supporting documents to confirm what the material is.
Incomplete product information
Quantities, sizes or product details are missing.
Packaging issues
Damaged, reused or unsuitable packaging.
Marking / labeling issues
Markings or labels that are missing, outdated or altered.
Carrier restrictions
Some carriers or transport modes limit certain materials.
Unknown material
The product can't be identified from the information provided.
Before requesting a quote
Product
- Product name
- Manufacturer
- Model / part number
- Quantity
Material
- Condition
- Technical information when applicable
- SDS or supporting documentation when available
Shipping
- Origin
- Destination
- Package information
- Transportation mode
Supporting information
- Product photos
- Labels
- Existing documents
Packaging information
Packaging requirements can depend on the material, quantity, condition, transportation mode, applicable regulations and carrier requirements. Aegis reviews your shipment information before any packaging is determined.
Have a packaging question?
Start a shipmentWhere are you shipping?
Carrier acceptance is subject to applicable requirements and is not guaranteed.
Aegis Knowledge Center
What is an SDS?
Why the Safety Data Sheet is the starting point for most hazmat reviews.
What information does Aegis need?
The details that let Aegis review your shipment without delays.
How does hazmat shipment preparation work?
From identification to carrier handoff.
Why does packaging matter?
Packaging protects people, property and your shipment.
What happens when a shipment is rejected?
Common reasons and what to do next.
Lithium battery shipping information
Chemistry, watt-hours and configuration matter.
Perfume shipping information
Many fragrances contain flammable ingredients.
Paint and solvent shipping information
Flash point and container size drive the review.
Fire extinguisher shipping information
Charged extinguishers are pressurized.
Compressed gas shipping information
Gas type, cylinder and pressure matter.
Airbag / inflator information
Airbag modules, inflators and pretensioners contain energetic components.
Aegis Resource Center
Shipping documents · Packaging · Safety · Regulations · Product information · Frequent questions
Frequently Asked Questions
Can you ship lithium batteries?
Often, yes. We help prepare lithium-ion and lithium-metal battery shipments for carrier handoff; requirements depend on battery size, quantity, condition and shipping mode.
Can you ship fire extinguishers?
Often, yes. Charged extinguishers are generally treated as compressed gas; the exact requirements are confirmed when Aegis reviews your units.
Do I need an SDS?
An SDS helps us classify your material quickly. If you don't have one, we'll help.
What information do I need for a quote?
Product, quantity, origin, destination and preferred shipping method. You don't have to know everything — share what you have and we'll help with the rest.
Safety & emergency
If there is immediate danger, fire, injury or a major spill, call 911 first. These open the Aegis Safety Center.
This Help Center is educational and helps gather information. It does not classify, certify or approve shipments. Everything is subject to applicable requirements — submit for Aegis review.